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Privacy Policy

Last updated: September 21, 2026

1. Introduction

EGC Labs ("we", "us", "our") operates Agents Dispatch, including agentsdispatch.com and the desktop and mobile applications (the "Service"). This policy explains what information the Service handles, its uses and recipients, and your choices.

2. Information We Collect and Use

  • Account information: information you provide when registering, including your name and email, authentication credentials and tokens, and optional multi-factor authentication information. We use Supabase to authenticate you, secure your account, and maintain account records.
  • Billing information: subscription, entitlement and customer records used to provide paid features. Stripe processes payment details; we do not store your full card number.
  • AI content: messages, conversation history, model responses, attached images and files, and project code, file contents, tool results, screenshots and agent context accessed during a task. These may include personal information. We process this content to provide the AI features you request and save and restore sessions on your connected host.
  • Voice recordings: audio you record for dictation and its transcript, used to convert speech to text as described below.
  • Usage and diagnostics: session identifiers, timestamps, provider/model selections, platform and app version, feature and quota usage, operational errors, and support information you submit. We use these to operate, secure, troubleshoot and improve the Service, enforce usage limits, and answer support requests.
  • Notifications: device delivery tokens and short response, error or permission-message previews used to deliver notifications when enabled. Previews can contain personal information and may appear on a lock screen depending on your device settings.

3. Sharing Content with AI Services

Agents Dispatch sends content through your connected host to the AI services used for your task. Recipients depend on the selected provider, model and configuration: Anthropic (Claude), OpenAI (Codex), Google (Gemini), Moonshot AI (Kimi), MiniMax, DeepSeek, Z.ai, xAI (Grok), and Meta Llama API. OpenRouter, OrcaRouter, Hugging Face, OpenCode and custom gateways can route content to additional upstream providers, including providers outside this list. Review your host and router configuration before submitting content.

These services receive messages and relevant conversation or project context, files, images, code, tool results or screenshots to generate responses, edit code and carry out tasks. Multi-agent features may share that context with each participating provider. Prompt rewriting uses the host's Codex configuration; conversation summaries send conversation text to Anthropic.

Automatic titles: when enabled, the first chat prompt is also sent through our Supabase service to OpenAI to generate a short title, even when the chat uses another provider. You can disable automatic titles in Settings.

The updated app presents an AI data-sharing disclosure and asks for express permission before entering the connected workspace. It identifies the data, purposes and recipients, with a separate optional choice for cloud audio. Permission is saved for your account on that device; an account without permission cannot enter the connected workspace.

Provider retention, training, review and international processing depend on the selected service, account and applicable agreement. Relevant information includes OpenAI business privacy, Anthropic API retention, and Google Gemini API policies. Other providers and routers have their own applicable policies. Do not submit content you are not authorized to share.

4. Voice Transcription

Cloud transcription: with your separate cloud-audio permission, recorded audio is sent through our Supabase service to OpenAI to convert speech to text. Audio may include your voice and personal information. Supabase also records usage and rate-limit information. Cloud-audio permission is off by default in the updated app and can be changed in Settings → AI data sharing.

Local transcription: when enabled on a supported host, audio is sent to that host and processed there with a downloaded speech model. It is not sent to OpenAI for transcription, and cloud-audio permission is not needed. A resulting transcript you send in chat is shared with that chat's AI providers.

5. Other Service Providers and Security

  • Supabase: authentication, account and service records, and processing of title, cloud-transcription and notification requests.
  • Google Firebase and Apple Push Notification service:device tokens and notification delivery, including short AI response, error or permission-message previews. Apple's service is used on iOS.
  • Stripe: payment and subscription processing.
  • Vercel: hosting the public website.
  • Cloudflare: optional tunnels for remote host access.

Our hosted services use encrypted HTTPS connections, authenticated requests and access controls for account data. Your configured host connection and its security depend on how you deploy it; use a secure connection for remote access. Provider credentials are handled by the host. No transmission or storage method is completely secure.

6. Storage, Retention and Deletion

Session history, project work and scheduled tasks are stored on the machine running your Agents Dispatch host. Archiving a session retains it for restoration; permanent deletion removes its saved session files. Host backups, other feature records and copies already sent to providers may remain separately. Provider retention follows the applicable service and account agreement; we do not promise zero retention.

You can delete your account in Settings or contact us about information we control. Account deletion removes the authentication account and associated account records and requests cancellation of active subscriptions. It does not automatically erase files on a host you control, copies retained by an AI provider or router, or records needed for legal, security or billing obligations. Use the relevant host or provider controls for those copies. We retain account and operational information as needed to provide the Service and meet these obligations.

7. Your Choices

In the updated app, you can decline AI sharing and sign out, or change permission in Settings → AI data sharing. Withdrawing AI permission disconnects this device from its sessions. It does not recall data already sent or stop work already running or scheduled independently on your host; stop or cancel that work on the host separately. Cloud audio permission can be withdrawn without disabling typed chat.

You can disable automatic titles, choose your provider and host, use local transcription, manage notifications in your device settings, and delete sessions or your account. Depending on applicable law, you may request access, correction or deletion of your personal information. Contact us below; we may need to verify your identity.

8. Changes and Contact

We will post policy changes here with an updated date and provide additional notice when required. For privacy questions or requests, email privacy@agentsdispatch.com.